I would highly recommend sharing this with anyone that you know that has had warranty/support issues with Asus any company in general✊
Hope this helps!
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These assholes sent me two broken gpus on a warranty claim for a 2080s that died 8 months after purchase. They ghosted me after the second one arrived with one of the fans stuck at max rpm, after the first one arrived bricked. It took 3 months total for the process before they just stopped responding to me. They deserve any shit they have coming, fuck Asus.
Damn, Asus used to be THE one to buy, like unquestionably.
I used to love Asus stuff. It’s sad they are crap now. Who are the good guys these days?
Whoever they are, they’ll either be crap or out of business in five to ten years