Australian Communications and Media Authority says telco did not check welfare of 369 people who tried to make a call while lines were down

cross-posted from: https://lemmy.zip/post/25891803

Australian Communications and Media Authority says telco did not check welfare of 369 people who tried to make a call while lines were down

    • Salvo@aussie.zoneEnglish
      4·
      1 month ago

      The ramifications of this is the black-listing of dozens of VoLTE phones following the 3G shutdown. This government slap-on-the-wrist has given Optus, Telstra and Vodafone carte-blanche to tell customers “you didn’t buy the phone from us, so we can’t guarantee you can make calls”.

        • Salvo@aussie.zoneEnglish
          1·
          1 month ago

          It will get messy because they can fall back on “the government told us to do this so ACCC can’t touch us”. Lawyers will win; Government will lose, Telcos will lose and consumers will lose big time!