• andallthat@lemmy.world
    link
    fedilink
    English
    arrow-up
    23
    ·
    edit-2
    27 days ago

    if you want to listen to 35 minutes of annoying music, press 1. If you want to get insulted personally by an operator stay on the line

    • Codex@lemmy.world
      link
      fedilink
      English
      arrow-up
      12
      ·
      27 days ago

      Every 5 minutes, at max volume:

      YOUR CALL IS IMPORTANT TO US. ALL AVAILABLE OPERATORS ARE HELPING OTHER CUSTOMERS. PLEASE STAY ON THE LINE.

      2 minutes later:

      DID YOU KNOW <COMPANY> IS WORKING TO SAVE CUSTOMERS LIKE YOU MONEY? UPGRADE YOUR PLAN TO ULTIMATE TODAY AND SAVE! YOU CAN ADD BASIC CABLE TO YOUR INTERNET PLAN FOR FREE FOR 3 MONTHS. MAKE ANY SOUND AT ALL TO LEAVE THE SUPPORT QUEUE AND SPEAK WITH A NEW ACCOUNT SPECIALIST RIGHT AWAY.

      returns to playing compressed elevator music through an old can

      • dan@upvote.au
        link
        fedilink
        English
        arrow-up
        7
        ·
        27 days ago

        And “we are experiencing higher than average call volumes. Please continue to hold”. Every single time you call. That’s not how averages work!

    • I Cast Fist@programming.dev
      link
      fedilink
      English
      arrow-up
      9
      ·
      28 days ago

      if you want to get insulted personally by an operator stay on the line

      20 minutes later, a robot voice - Please wait, our attendants are busy. You are very valuable to us.