• Pistcow@lemm.ee
    link
    fedilink
    English
    arrow-up
    4
    ·
    6 months ago

    You know what’s been a great experience? Trying to quit Apple+. Took seconds to set up an account on my TV and weeks to cancel. Filled a complaint with my state AG.

      • Pistcow@lemm.ee
        link
        fedilink
        English
        arrow-up
        1
        ·
        6 months ago

        I disputed the charge every month for about three months. Turns out you need an apple device to reset your apple password or wait weeks for an arbitrary email to verify your account. I don’t own a single apple device, but my LG TV had Apple+.

        • kcuf2@lemmynsfw.com
          link
          fedilink
          English
          arrow-up
          1
          ·
          6 months ago

          How the fuck can they require you to have an apple device to reset the password?!?

          • TexMexBazooka@lemm.ee
            link
            fedilink
            English
            arrow-up
            1
            ·
            6 months ago

            My favorite is when they send a 2fa prompt to your phone when you’re trying to use find my iPhone

            • Grunt4019@lemm.ee
              link
              fedilink
              English
              arrow-up
              1
              ·
              6 months ago

              Actually find my is specifically excluded from the 2fa requirement. There may be a prompt but you can proceed to the find my iPhone screen without the code.

          • dual_sport_dork 🐧🗡️@lemmy.world
            link
            fedilink
            English
            arrow-up
            0
            arrow-down
            1
            ·
            edit-2
            6 months ago

            Apple loves to do that kind of shit.

            For instance, you can’t factory reset an iPhone without connecting it to either an OSX computer, or a PC running their special program. Don’t ask me what’s wrong with just holding down power and volume up, or whatever. Like every other phone on Earth can do.

            • tomkatt@lemmy.world
              link
              fedilink
              English
              arrow-up
              1
              ·
              6 months ago

              For instance, you can’t factory reset an iPhone without connecting it to either an OSX computer, or a PC running their special program.

              This is patently untrue. Settings -> General -> Transfer or Reset iPhone. You have the option from there to wipe all data, do a full factory reset, or transfer the phone’s data to another device.

              I’ve no idea where you’re getting your info from.

    • taiyang@lemmy.world
      link
      fedilink
      English
      arrow-up
      0
      ·
      6 months ago

      Oh dang I know the free trial, we got that too. Fuck I hope it’s not as much a pain to cancel for us.

      • ediculous@feddit.nl
        link
        fedilink
        English
        arrow-up
        2
        ·
        6 months ago

        How did you make out with cancelling? Despite what people are saying here, I didn’t have a problem doing it from a browser and I don’t own any Apple devices.

        • taiyang@lemmy.world
          link
          fedilink
          English
          arrow-up
          1
          ·
          6 months ago

          Luckily I could do it via browser too. I had used the account I had used to also read .notes files (before Google drive could read them) and sure enough I could cancel just fine.