UniSuper's 647,000 users faced two weeks of downtime because of a Google Cloud bug.

Earlier this month, Google Cloud experienced one of its biggest blunders ever when UniSuper, a $135 billion Australian pension fund, had its Google Cloud account wiped out due to some kind of mistake on Google’s end. At the time, UniSuper indicated it had lost everything it had stored with Google, even its backups, and that caused two weeks of downtime for its 647,000 members. There were joint statements from the Google Cloud CEO and UniSuper CEO on the matter, a lot of apologies, and presumably a lot of worried customers who wondered if their retirement fund had disappeared.

UniSuper’s mistake was relying too much on Google Cloud even for critical backups.

  • Ech@lemm.eeEnglish
    1·
    6 months ago

    “Fixed Term” does not mean “delinquent”. It just means there’s a hard cut off. All I know is the snippet you posted, though, so maybe there’s more to the situation.